J – p. 206, C8, Q #2- What role does accountability play in ensuring the consistent delivery of quality care? What are some of the hallmarks of a culture built on this concept? List a few tactics th

J – p. 206, C8, Q #2- What role does accountability play in ensuring the consistent delivery of quality care? What are some of the hallmarks of a culture built on this concept? List a few tactics that create such a culture.

E – C7/8 – Name and explain 5 ways healthcare professionals can help overcome patient literacy barriers.